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Service and Repair Operations Director

1 month ago

Colchester, Essex, United Kingdom Motorsport-Total GmbH Full time
Grow Your Career with Our Automotive Service Team

At Motorsport-Total GmbH, we are seeking an experienced and skilled individual to join our team as an Assistant Manager. This is an exciting opportunity to develop your career and take on new challenges in a dynamic and supportive environment.

About the Role

As our Assistant Manager, you will be responsible for driving business performance, ensuring excellent customer experience, and managing time effectively. You will divide your time between the workshop, working alongside technicians, and assisting the Centre Manager with daily sales and customer service.

Key Responsibilities
  1. Helping drive business performance
  2. Ensuring excellent customer experience
  3. Managing time effectively
  4. Leading by example
  5. Assisting with daily sales and customer service
Your Benefits
  • Average uncapped bonus of £7,100 per year
  • 5 days a week work schedule
  • 6 weeks' annual leave
  • Discounts on groceries, shopping, insurance, days out, restaurants, and more
  • Family & Friends Discount Events
  • Opportunity to buy a Trade Price Bike & enroll in the Cycle to Work Scheme
  • Financial planning support via Wagestream - access up to 30% of your salary in advance
  • Join the Share save scheme with a 20% discount on shares
  • Health Cash Plan – to access wellbeing services and claim back healthcare costs
  • Pension Scheme & Life Assurance
  • Career progression opportunities
  • Hybrid training and qualifications such as ATA & MOT Tester
Requirements

To succeed in this role, you will need technical/mechanical ability or experience, good time management skills, a current valid driving licence, and a passion for customer experience and business performance. You should also have the ability to deliver high customer satisfaction and experience through effective management and the ability to deliver coaching/training in the moment to colleagues.