Store Crew Member
2 weeks ago
You are the face of our business, delivering exceptional customer service in a friendly, enthusiastic, and professional manner. With a genuine passion for our products and a keen eye for detail, you will be responsible for ensuring our customers have a memorable experience with us.
Key Responsibilities:
• Greet and thank customers in a warm and friendly manner
• Provide exceptional service, utilizing your knowledge to help customers find the best products
• Process sales, orders, and refunds efficiently and accurately
• Maintain a high level of store visual merchandising and stock replenishment
• Uphold company policies and procedures, ensuring a safe and inclusive work environment
Competencies:
• Deliver excellent customer service standards, focusing on customer needs and satisfaction
• Demonstrate a passion for the FatFace brand, exhibiting our brand vision and values
• Align yourself with our social and environmental mission, championing actions that directly impact the company
• Proactively provide a personal, genuine, and authentic approach
Benefits:
• 25 days holiday plus bank holidays
• Generous monthly discount allowance
• Perkbox, our online platform offering amazing discounts and wellbeing content
• THRIVE, our learning management system, with access to 1000s of learning pieces
About Us:
We believe life is for living and more fun with those we love. Our purpose is to bring style and positivity to our customers' lives through the clothes we make, the things we do, and the values we have. We are Made for Life.
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