Current jobs related to Customer Success Director - London, Greater London - zeroheight

  • Customer Success Director

    3 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time £80,000

    About the Role:We are seeking a highly motivated and experienced Customer Success Director to lead our Customer Success strategy for a rapidly growing MedTech solution. As a key member of our team, you will be responsible for developing and implementing a best-in-class customer success function that drives customer adoption, retention, and growth.About the...

  • Customer Success Director

    3 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleWe are seeking a highly skilled Customer Success Director to lead our customer success strategy and team. As a key member of our leadership team, you will be responsible for developing and executing a customer success strategy that drives growth, retention, and customer satisfaction.The ideal candidate will have a proven track record of success...

  • Director of Customer Success Transformation

    2 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    About the RoleAbr Talent is seeking a highly experienced Director of Customer Success Transformation to lead the Customer Success strategy for our client, a high-growth MedTech solution company.Key ResponsibilitiesDevelop and execute a Customer Success strategy that drives business growth and customer satisfaction.Lead a team of 3 and create a best-in-class...

  • Customer Success Director

    3 weeks ago

    London, Greater London, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full time

    Customer Success OpportunityWe are seeking a seasoned Customer Success professional to drive improvement across the customer journey with a focus on onboarding/implementation and support.As a key member of our team, you will take ownership of a remote team of 6 across Implementation, CS and Support, as well as take ownership of 6 highly valuable key...

  • Director of Customer Success

    4 weeks ago

    London, Greater London, United Kingdom Revenue3 Full time

    Customer Success DirectorA leading security company within the Web3 space is focused on threat detection software across the DeFi and Web3 space. Building out a strong presence across the U.S. and Europe, they are seeking a Customer Success Director to manage, build, and scale their post-sale customer success strategy. This is an opportunity to join at the...

  • Director of Customer Success

    1 month ago

    London, Greater London, United Kingdom Revenue3 Full time

    A leading security company in the Web3 space is focused on threat detection software across DeFi and Web3.Building a strong presence in the U.S. and Europe, Revenue3 is seeking a Director of Customer Success to manage, build, and scale their post-sale customer success strategy.This is an opportunity to join at the ground up and work with modern and unique...

  • Director of Customer Success

    1 month ago

    London, Greater London, United Kingdom Revenue3 Full time

    A leading security company in the Web3 space is focused on threat detection software across DeFi and Web3.Building a strong presence in the U.S. and Europe, Revenue3 is seeking a Director of Customer Success to manage, build, and scale their post-sale customer success strategy.This is an opportunity to join at the ground up and work with modern and unique...

  • Customer Success Director

    3 weeks ago

    London, Greater London, United Kingdom ANG Climate Full time

    Customer Success DirectorWe are seeking a seasoned Customer Success Director to lead our client-facing team and drive business growth through exceptional customer experiences.Key Responsibilities:Develop and execute customer success strategies to drive retention and expansionBuild and manage a high-performing customer success teamCollaborate with internal...

  • Director of Customer Success

    4 weeks ago

    London, Greater London, United Kingdom Rewardgateway Full time

    {"h1": "Customer Success Director", "p": "At Reward Gateway, we're on a mission to help our customers succeed. As our new Customer Success Director, you'll play a critical role in driving adoption, value realization, and growth across our customer base. Your key responsibilities will include: * Leading a diverse team of Customer Success Managers, Team...

  • Director of Customer Success

    4 weeks ago

    London, Greater London, United Kingdom Rewardgateway Full time

    {"h1": "Customer Success Director", "p": "At Reward Gateway, we're on a mission to help our customers succeed. As our new Customer Success Director, you'll play a critical role in driving adoption, value realization, and growth across our customer base. Your key responsibilities will include: * Leading a diverse team of Customer Success Managers, Team...

  • Director of Customer Success

    4 weeks ago

    London, Greater London, United Kingdom Varonis Full time

    Customer Success DirectorThe Customer Success Director at Varonis works closely with our customers in EMEA to drive value and ensure the delivery of business outcomes, secure renewals, customer satisfaction, and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen.Key...

  • Director of Customer Success

    4 weeks ago

    London, Greater London, United Kingdom Varonis Full time

    Customer Success DirectorThe Customer Success Director at Varonis works closely with our customers in EMEA to drive value and ensure the delivery of business outcomes, secure renewals, customer satisfaction, and growth. This is a high-profile customer-facing role requiring outstanding relationship management skills and technical acumen.Key...

  • Customer Success Director

    4 weeks ago

    London, Greater London, United Kingdom blueoptima Full time

    Job Title: Director of Customer SuccessAbout the Role:We are seeking an experienced Director of Customer Success to join our team at BlueOptima. As a key member of our customer success team, you will be responsible for driving customer engagement, retention, and growth.Responsibilities:Develop and execute customer success strategies to drive customer...

  • Customer Success Director

    4 weeks ago

    London, Greater London, United Kingdom blueoptima Full time

    Job Title: Director of Customer SuccessAbout the Role:We are seeking an experienced Director of Customer Success to join our team at BlueOptima. As a key member of our customer success team, you will be responsible for driving customer engagement, retention, and growth.Responsibilities:Develop and execute customer success strategies to drive customer...

  • Director of Customer Success

    1 month ago

    London, Greater London, United Kingdom Rewardgateway Full time

    {"h1": "Customer Success Director", "p": "At Reward Gateway, we're on a mission to help our customers succeed. As our new Customer Success Director, you'll play a critical role in driving maximum adoption, articulating maximum value, and driving our customers to true advocacy and growth. Your key responsibilities will include: * Leading a diverse team of...

  • Customer Success Director

    3 weeks ago

    London, Greater London, United Kingdom blueoptima Full time

    Customer Success Director RoleAt BlueOptima, we are seeking a highly skilled Customer Success Director to lead our strategic account management efforts. As a key member of our team, you will be responsible for driving customer success and growth across our key accounts.Responsibilities:Develop and execute customer success strategies to drive growth and...

  • Customer Success Director

    4 weeks ago

    London, Greater London, United Kingdom blueoptima Full time

    Job Title: Director of Customer SuccessAbout the Role:We are seeking an experienced Director of Customer Success to lead our customer success team and drive strategic account management. As a key member of our team, you will be responsible for developing and implementing customer success strategies, managing key accounts, and providing exceptional customer...

  • Customer Success Director

    4 weeks ago

    London, Greater London, United Kingdom blueoptima Full time

    Job Title: Director of Customer SuccessAbout the Role:We are seeking an experienced Director of Customer Success to lead our customer success team and drive strategic account management. As a key member of our team, you will be responsible for developing and implementing customer success strategies, managing key accounts, and providing exceptional customer...

  • Customer Success Director

    2 weeks ago

    London, Greater London, United Kingdom SnapLogic Full time

    The SnapLogic Customer Success EMEA Director Role:The Customer Success Director will collaborate closely with the entire SnapLogic team to foster successful partnerships with customers, driving engagement, exposing new opportunities, and improving Net Promoter Score (NPS), references, and retention rates.Develop the Customer Success mission on operational...

  • Director of Customer Success

    1 month ago

    London, Greater London, United Kingdom SafetyCulture Full time

    Job Title: Director of Customer SuccessSafetyCulture is a customer and product-led SAAS company, dedicated to helping working teams improve every day. Our technology platform and products empower front-line workers to have a voice, while leaders gain visibility to make informed decisions about safety, quality, and continuous improvement.About the RoleWe're...

Customer Success Director

2 months ago

London, Greater London, United Kingdom zeroheight Full time
Customer Success Director

Salary: £90k - £110k + performance bonus and stock options

Location: United Kingdom, fully remote

Key Responsibilities:
  • Lead a high-performing remote CS team of 5 across the UK, US, and South America
  • Manage the CSM variable compensation plan to align with CS goals
  • Collaborate with ops and data teams on CS capacity management and forecasting
Requirements:
  • 7+ years of Customer Success experience, including 3+ years as a high-performing CS leader/manager
  • Strong communication and relationship management skills

About zeroheight: We're building the world's UX infrastructure and enabling companies to create great user experiences through sophisticated design systems.

Management Discussion: Regular management discussions with 2 members of our leadership team (1h)