Luxury In-Room Dining Host

2 weeks ago


London, Greater London, United Kingdom The Langham, London Full time
About The Langham, London

We are a 5-star hotel with a rich history dating back to 1865. Our iconic property boasts 380 luxury bedrooms and suites, including the esteemed Palm Court restaurant and Artesian Bar.

Role Overview

We are seeking an exceptional In-Room Dining Waiter to join our dedicated team. As a key member of our In-Room Dining department, you will be responsible for delivering exceptional service to our guests.

Key Responsibilities
  • Deliver orders in a timely fashion and according to our high standards.
  • Develop extensive knowledge of our In-Room Dining menu.
  • Provide guests with excellent knowledge of food and beverage options.
  • Offer prompt, friendly, and efficient service.
  • Personalise and engage with guests throughout their stay.
  • Maximise sales opportunities and upsell where applicable.
  • Ensure bills are accurate and handled efficiently.
  • Prepare amenities for guest rooms.
  • Prepare mise-en-place for service.
Requirements and Qualifications
  • A minimum of previous experience in a similar 5-star environment.
  • A strong interest in food and beverage.
  • A flair, passion, and conscientious attitude.
  • Confidence, professionalism, and engaging personality.
  • The ability to think outside the box and surprise guests.
  • Excellent attention to detail.
  • Clear conversational English language, with foreign languages beneficial.
Benefits
  • Paid Overtime.
  • Discretionary Service Charge.
  • 28 days of holiday (inclusive of Bank Holidays) with the opportunity to increase to up to 33 days off based on Length of Service.
  • Access to Wagestream – a salary advance benefit.
  • Complimentary accommodation at all Langham Hotels & Resorts.
  • Discounted accommodation at The Langham, London for you and your family.
  • Discounts for you, your friends, and family in our Food and Beverage outlets and on Spa treatments.
  • Up to £750 Recommend a Friend referral bonus.
  • Seasonal Travelcard loan.
  • A subsidised taxi journey (£20) for any shift you are scheduled to work between 00:00 and 05:00hrs.
  • Company pension plan.
  • Life insurance.
  • Discounts in various high street and online shops.
Estimated Salary

We offer a competitive salary range of approximately £25,000 - £35,000 per annum, depending on experience and qualifications.



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