Helpdesk Operations Professional

5 days ago


Worthing, West Sussex, United Kingdom CV-Library Full time
Job Title: Helpdesk Operations Professional

Location: Worthing, West Sussex (commutable from nearby towns such as Brighton, Shoreham-by-Sea, Littlehampton, and Arundel)

Salary: £24,000 - £26,000 DOE + Excellent Benefits
Job Role

CV-Library is seeking a highly motivated Helpdesk Operations Professional to join our team in Worthing, West Sussex. As the first point of contact for clients, you will be responsible for responding to and resolving IT support requests in a timely and professional manner. This is a great opportunity for someone looking to develop their skills in IT support and customer service.

Responsibilities
  1. Provide exceptional customer service to clients via phone, email, and ticketing system.
  2. Respond to and resolve IT support requests in a timely manner.
  3. Collaborate with colleagues to identify and resolve complex IT problems.
Skills & Qualifications
  1. An IT Graduate with an interest in IT support.
  2. Some experience in helpdesk operations or a related field would be desirable.


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