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Client Success Executive

4 weeks ago

Oxford, United Kingdom LA Sales Recruitment Limited Full time
Job Details

LA Sales Recruitment Limited is seeking a talented Account Manager to join our team. This is an exciting opportunity to work with a world leader in laboratory procurement, helping with their cloud-based software and amazing services.

You will be responsible for expanding our client's install base in the UK, managing and growing revenue, and securing upsell deals for a defined set of current customers. The ideal candidate will have a proven track record of success in account management, with a demonstrated track record of consistent over-achievement against assigned upsell and expansion goals.

About the Role:

  • Responsible for strategically expanding our client's install base in the UK.
  • Manage and grow revenue and secure upsell deals for a defined set of current customers.
  • Advocate internally for different ways to improve the product and services.
  • Drive business value for customers by retaining and growing accounts by implementing growth strategies that help customers maximise their investment.

About You:

  • A proven track record of success in account management, with a demonstrated track record of consistent over-achievement against assigned upsell and expansion goals.
  • Experience owning the post-sales customers' journey, including adoption and implementation to upsell and organic expansion.
  • Strong communication skills, with the ability to explain technical concepts clearly and concisely to various audiences, including executives.
  • High aptitude for cross-functional collaboration and influence internally and externally.
  • Ability to understand a customers key value drivers and drive value realisation through the partnership.

The estimated salary for this role is £60,000 - £80,000 per annum. If you are interested in this fantastic opportunity, please apply.