Housing and Homelessness Operations Manager

2 days ago


Coventry, Coventry, United Kingdom Coventry City Full time

Coventry City is looking for an experienced Accommodation and Support Services Lead to oversee the Supported Accommodation Service. This is a full-time permanent post, working 37 hours a week between the hours of 8am - 8pm.

About the Role:

The Successful Candidate will be responsible for delivering excellent customer services, managing Housing Officers, and ensuring appropriate staffing and resourcing.

Key Responsibilities:
  • Deliver excellent customer services to residents
  • Manage Housing Officers to ensure effective service delivery
  • Maintain high standards of accommodation management and maintenance
About You:

To be successful in this role, you will have experience in housing management and delivery of supported accommodation, hostel, or other accommodation provision. You should have excellent management and time management skills, as well as the ability to work with complex client groups.

You will also have good working knowledge of relevant legislation for Housing and Homelessness and be willing to learn about new developments in the field.

The estimated annual salary for this role is £43,000-£46,000, depending on experience.



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