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Learning and Development Coordinator

2 months ago

London, Greater London, United Kingdom Fortnum & Mason Full time
About the Role

The Learning and Development Practitioner plays a vital role in supporting and coordinating all Learning and Development activities at Fortnum & Mason. This includes creating a culture where learning, self-development, and inquisitiveness are valued and nurtured.

Key Responsibilities
  • Manage and maintain the Learning Management System to ensure all training files and e-learning are up-to-date.
  • Generate training-related reports and share them with key stakeholders.
  • Book, organise, and coordinate all training activities in the yearly training calendar.
  • Collate training evaluation feedback and generate reports for the team.
  • Liaise with training suppliers to ensure training activities are booked and conducted on time.
  • Arrange and coordinate F&M supplier visits as part of our product mastery training offer.
  • Manage the L&D email inbox and answer all general training queries.
  • Coordinate and organise the enrolment of apprentices by liaising with our apprenticeship providers.
  • Support with L&D and Apprenticeship events and functions.
  • Coordinate and facilitate the Fortnum & Mason induction.
  • Coordinate and support the Induction and onboarding of "work experience" candidates.
Requirements
  • Passionate about training and development.
  • Organised and a good communicator.
  • Curious and willing to learn new things.
  • Calm and resilient.
  • Can use your own initiative.
About Us

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

What We Offer
  • A competitive salary.
  • A generous store and restaurant discount of up to 40%.
  • 25 days holidays pro rata (excluded bank holidays) and an extra day off for your birthday.
  • A fantastic subsidised staff restaurant which uses Fortnum's ingredients.
  • A range of opportunities to develop and grow personally and professionally.
  • Excellent pension scheme.