Retail Store Manager
3 weeks ago
We are seeking a highly skilled and experienced Retail Store Manager to join our team at Kurt Geiger. As a key member of our management team, you will be responsible for delivering exceptional customer service, driving sales growth, and leading a high-performing team.
Key Responsibilities:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and with your own service standards
- Ensure all store and company sales targets, operations goals, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Manage and maintain staff scheduling and meet payroll budgets, remaining reactive to trading patterns
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brands and ensure all team members meet personal presentation standards
- Ensure your store maintains excellent visual presentation which is consistent with company guidelines
Requirements:
- Previous retail management experience
- Background with a fashion-forward footwear, accessory or fashion brand
- To be a customer service ambassador
- Proven ability to drive sales and team working to KPI's
- To be immaculately presented and representative of our luxury/fashion forward brand in every way
Benefits:
- Competitive basic salary
- Gorgeous shoes each season
- Amazing employee discounts
We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard-work, commitment and loyalty with a fantastic benefits package and very real opportunities for career progression. We are committed to creating an inclusive workplace where everyone is granted the opportunity to thrive as their authentic self. If you're successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfilling our vision of being the world's leading multi-channel retailer of luxury branded shoes and accessories.
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