Care Manager
2 months ago
**About Helping Hands**
Helping Hands is a leading provider of home care services, dedicated to supporting adults of all ages to maintain their independence and stay in the place they know and love.
**Our Mission**
We strive to deliver the highest standard of care to our customers, while providing a supportive and inclusive work environment for our staff.
**Key Responsibilities**
- Manage the day-to-day operations of the branch to ensure efficiency, profitability, and high-quality care.
- Hold the CQC/CIW registration for the branch and ensure compliance with regulatory guidelines.
- Recruit and develop a team of carers, providing guidance and support throughout the recruitment process.
- Identify new business opportunities and contribute to the commercial growth of the branch.
- Regularly review branch operations to ensure customer needs are met.
- Communicate and implement policies and procedures effectively within the branch.
- Support staff and carers with training and development.
**Requirements**
- Level 5 NVQ in Management in care or willingness to work towards achieving this.
- Knowledge of regulatory requirements and best practice in line with CQC/CIW guidance.
- Experience in the care sector at management level.
- Full UK driving licence and access to a vehicle.
**Benefits**
- Career progression opportunities.
- 23 days annual leave, rising to 25 after 2 years of service.
- Blue Light Card offering discounts from businesses and services.
- Access to our employee assistance programme.
- Support to complete nationally recognised qualifications.
- Refer a friend scheme.
- Bonus scheme.
- Annual salary review.
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