Logistics Operations Manager
2 days ago
We are currently looking for an experienced Transport Supervisor to join our busy team based in Coalville. The successful candidate will be responsible for ensuring that all work is distributed efficiently, while complying with Transport Legislation, Health & Safety and customer service requirements.
About the RoleThis role involves ensuring that all deliveries are executed according to plan provided by the Regional Planning Centre. You will control and execute the Day and Night Plan, pre-brief drivers on their tasks, and de-brief them to ensure all required work has been completed.
You will also deal with issues as they arise, amend the plan accordingly, and maintain acceptable customer service levels. Additionally, you will be responsible for minimising/maximum impact on vehicle earnings to meet budgeted targets.
Responsibilities- Ensure efficient execution of delivery plans
- Control and manage day and night operations
- Pre-brief and de-brief drivers on their tasks
- Deal with issues and resolve them promptly
- Maintain acceptable customer service levels
- Minimise/maximise impact on vehicle earnings
- Perform weekend work when necessary
- Complete face-to-face handovers with drivers
- Communicate issues to relevant stakeholders
- Adhere to and enforce transport-related compliance
- Maintain TMS system compliance
- Conduct investigations and return-to-work interviews
- Create and allocate TMS loads
- Source local agency drivers and subcontractors
- Coordinate KPI reports for customers
- Ensure accurate trailer checks and compliance
- Right to work in the UK
- Experience in a busy transport office environment
- Knowledge of Drivers Hours, Tachograph, and WTD legislation
- Knowledge of Continuous Improvement principles
- Strong negotiation skills
- Good standard of education
- IT literacy
- Knowledge of Health & Safety practices
- Commercial understanding
- Knowledge of transport systems
- Pension Scheme
- Cycle-to-Work scheme
- Employee Assistance Program
- SPIRIT Awards - peer recognition
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