Technical Support Specialist

5 days ago


Clevedon, North Somerset, United Kingdom Mars Recruitment Full time

We are seeking a highly skilled and motivated Technical Support Specialist to join our team in Bristol. This role will provide 2nd Line and Desktop Support to end-users in a central office environment, troubleshooting desktop, telephony, network and printing errors.

About the Role:
  • Provide technical support and assistance to users, resolving issues efficiently and effectively
  • Troubleshoot technical problems using logical problem-solving skills and various tools
  • Administer servers and gain insight into infrastructure-based technology

The successful candidate must be self-motivated, conscientious, methodical, and organized, with excellent customer service skills and ability to liaise with clients at all levels. A minimum 1-year experience in a similar role is required, along with relevant qualifications such as MCSE/MCITP, MCP/MCTS or VCP.

Requirements:
  • Windows 10, MS Server 2012/2019, MS Office 365
  • Active Directory & Group Policy administration
  • IP networking & telephony, DNS, DHCP Server, network and desktop hardware

The estimated salary for this position is between £30,000 - £32,000 per annum. We offer an equal opportunities employer and welcome applications from suitably qualified candidates regardless of their background.



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