Technical Support Engineer
1 month ago
About Hydro International Ltd:
We are a leading global provider of advanced products and services for water management. Our company has over 40 years of experience and a reputation for engineering excellence.
Job Overview:
The Technical Support Engineer will play a key role in maintaining and developing our IT systems and services. The ideal candidate will have a proven background in supporting desktop applications, Microsoft Windows administration, and Microsoft 365 administration.
Responsibilities:
- Maintain and develop our IT systems and services
- Provide 3rd line technical support to end users
- Develop, train, support, and maintain web applications
- Identify and create relevant end-user training materials
Requirements:
- Proven background in supporting desktop applications
- Microsoft Windows administration
- Microsoft 365 administration
- Desk phone systems, mobile, and IT hardware
- IT related degree or similar
- Understanding of the ITIL service delivery framework
Salary: £42,000 - £52,000 per annum (dependent on experience)
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