Technical Support Engineer

1 month ago


Clevedon, North Somerset, United Kingdom Hydro International Ltd Full time

About Hydro International Ltd:

We are a leading global provider of advanced products and services for water management. Our company has over 40 years of experience and a reputation for engineering excellence.

Job Overview:

The Technical Support Engineer will play a key role in maintaining and developing our IT systems and services. The ideal candidate will have a proven background in supporting desktop applications, Microsoft Windows administration, and Microsoft 365 administration.

Responsibilities:

  • Maintain and develop our IT systems and services
  • Provide 3rd line technical support to end users
  • Develop, train, support, and maintain web applications
  • Identify and create relevant end-user training materials

Requirements:

  • Proven background in supporting desktop applications
  • Microsoft Windows administration
  • Microsoft 365 administration
  • Desk phone systems, mobile, and IT hardware
  • IT related degree or similar
  • Understanding of the ITIL service delivery framework

Salary: £42,000 - £52,000 per annum (dependent on experience)



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