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Dining Room Ambassador

2 months ago

Dundee, Dundee City, United Kingdom Malmaison Full time

**Job Summary**

We are seeking a highly skilled and enthusiastic individual to join our team as a Waiter/Waitress at Malmaison. As the face of our restaurant, you will be responsible for delivering exceptional customer service and ensuring a smooth and controlled dining experience for our guests.

**Key Responsibilities:**

  • Provide outstanding customer service and ensure that all guests have a memorable dining experience
  • Work closely with the kitchen and restaurant management to ensure seamless communication and efficient service
  • Manage table allocations and ensure that all guests are seated and served in a timely manner
  • Upsell and promote our menu and drinks offerings to increase revenue and enhance the guest experience
  • Participate in ongoing training and development to improve skills and knowledge

**What We Offer:**

  • A competitive hourly rate of £11.95
  • A 30-hour working week with flexibility to work a range of shifts and days
  • Generous company benefits and a comprehensive training program
  • The opportunity to work in a dynamic and fast-paced environment with a talented team
  • Opportunities for career development and progression within the company

**Requirements:**

  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer service
  • Ability to work well under pressure and as part of a team
  • Flexibility to work a range of shifts and days
  • Basic knowledge of food and beverage service

**About Malmaison:**

Malmaison is a leading hospitality company that prides itself on delivering exceptional customer service and creating memorable experiences for our guests. We are committed to providing our team members with ongoing training and development opportunities to help them succeed in their careers.