Coffee Connoisseur

2 weeks ago


London, Greater London, United Kingdom Maslows Mortimer House Full time

About the Role

Maslow's Mortimer House is seeking a skilled and passionate Coffee Connoisseur to join our team. As a Coffee Connoisseur, you will be responsible for crafting and serving high-quality coffee beverages to our customers while delivering exceptional customer service. Your knowledge of coffee brewing techniques, attention to detail, and ability to create a warm and inviting atmosphere will contribute to an enjoyable coffee experience for our customers and members.

Key Responsibilities:

  • Greet customers warmly, take their orders, and provide recommendations based on their preferences.
  • Prepare and serve a variety of coffee beverages and a selection of alcoholic and non-alcoholic drinks based on customer preferences and our menu.
  • Maintain a clean and organized bar area according to established guidelines and ensure all supplies are well-stocked.
  • Handle cash transactions and accurately process payments.
  • Engage with customers, build rapport, and ensure their overall satisfaction.
  • Adhere to all relevant health and safety regulations.
  • Collaborate with team members and communicate effectively to ensure smooth operations.
  • Stay updated on industry trends, new coffee blends, and brewing techniques.
  • Participate in training sessions to expand knowledge of coffee varieties and flavor profiles.

Requirements:

  • Previous experience as a Coffee Connoisseur or in a similar role is preferred but not required.
  • Strong knowledge of coffee beans, brewing methods, and coffee preparation techniques.
  • Excellent customer service skills with a friendly and approachable demeanor.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Good communication and interpersonal abilities.
  • Flexibility to work early mornings, weekends, and holidays as required.

What We Offer:

  • £450 Gross Refer-a-friend scheme (unlimited referrals)
  • 50% discount on F&B onsite
  • Reward and discounts platform
  • SmartTech and CycleToWork schemes
  • Access to delicious on-shift meals

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