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At Accor, we're seeking a skilled Coffee Connoisseur to join our team at Mama Shelter. As a Coffee Connoisseur, you will play a vital role in crafting exceptional coffee experiences for our guests. Your passion for coffee and commitment to quality will ensure that every cup meets our high standards.
Key Responsibilities:- Prepare and serve a variety of coffee and espresso-based drinks, teas, and other beverages.
- Ensure consistency and quality in every cup by following our established recipes and techniques.
- Engage with customers in a friendly and professional manner, taking orders and answering any questions they may have.
- Maintain a clean and organized workspace, including cleaning equipment, restocking supplies, and following sanitation guidelines.
- Operate coffee-making equipment such as espresso machines, grinders, and brewers with precision and care.
- Handle cash transactions and operate the point-of-sale system accurately.
- Assist with inventory management, including monitoring stock levels and placing orders as needed.
- Collaborate with team members to ensure efficient service and a positive work environment.
- Stay informed about coffee trends and continuously improve your knowledge and skills through training and practice.
Qualifications:
- Previous experience as a barista or in a similar role is preferred.
- Passion for coffee and a strong desire to learn more about coffee preparation and brewing techniques.
- Excellent customer service skills with the ability to engage and build rapport with customers.
- Strong attention to detail and the ability to work efficiently in a fast-paced environment.
- Ability to work flexible hours, including weekends and holidays.
- Basic math skills for handling cash transactions and operating the point-of-sale system.
- Ability to lift and carry heavy items, such as bags of coffee beans and milk containers.
- Positive attitude, reliability, and a strong work ethic.
Important to know:
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position. Documented evidence of eligibility will be required from candidates as part of the recruitment process.