Medical Administrator Assistant

3 weeks ago


London, Greater London, United Kingdom Fortius Clinic Full time
{"title": "Medical Administrator", "description": "Job Summary

Fortius Clinic, the UK's largest private orthopedic group, is seeking a skilled Medical Administrator to join our team. As a key member of our administrative staff, you will provide comprehensive support to our ward team, ensuring a smooth flow of patients and efficient administrative processes.

Key Responsibilities
  • Provide administrative support to the ward team, including handling correspondence, admissions, and discharges.
  • Manage patient records, both electronic and paper, ensuring accuracy and confidentiality.
  • Coordinate with medical secretaries to ensure timely and accurate patient information.
  • Monitor and maintain stock levels, ensuring a cost-effective and efficient service.
  • Provide exceptional customer service to patients, relatives, and visitors, responding to queries and concerns in a sensitive and professional manner.
Requirements
  • Good standard of English and Maths (GCSE) or equivalent.
  • IT literate, with experience using computerised packages, including word, email, excel, and patient records systems.
  • Excellent interpersonal and communication skills, with the ability to work effectively with a range of stakeholders.
  • Proven experience in a customer service or front-of-house role, with the ability to prioritize and manage a busy workload.
About Fortius Clinic

Fortius Clinic is a leading provider of orthopedic and sports injury care, with four Outpatient Diagnostic and Treatment Centres across the UK. We are committed to delivering exceptional patient care and are seeking a skilled Medical Administrator to join our team.

", "lang_code": "en"}

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