Healthcare Assistant
1 week ago
We are seeking a highly motivated and compassionate Healthcare Assistant to join our Community Nursing Team in West Norwich. As a key member of our team, you will play a vital role in providing high-quality care to patients in their homes, residential homes, and supported living complexes.
Main Responsibilities- Work under the supervision of a qualified practitioner to provide care to patients, following a prescribed treatment/care plan to prevent hospital admission.
- Plan and prioritize visits to delegated patients, ensuring timely and effective care delivery.
- Maintain accurate patient records, including SystmOne inputting, to ensure seamless care coordination.
- Make basic judgments on patient responses to treatment/care plans, reporting findings to qualified practitioners.
- Liaise with healthcare professionals to ensure comprehensive patient care.
- Communicate effectively with patients, carers, and colleagues, demonstrating empathy and tact.
- Establish and maintain positive working relationships with colleagues, patients, and other healthcare professionals.
- Demonstrate dexterity and coordination when performing treatments, such as wound care and medication administration.
- Ensure equipment is used safely and maintained appropriately, following relevant training.
- Demonstrate awareness and understanding of consent, gaining consent as necessary.
- Share responsibility for indirect patient contact tasks, such as answering phones and processing referrals.
- Participate in health promotion and education activities, as required.
- Work independently on specified tasks, with regular clinical support and supervision.
Norfolk Community Health and Care NHS Trust is an Outstanding organization, committed to delivering high-quality, personalized care. We offer a supportive work environment, opportunities for development, and a commitment to innovation.
Person Specification- NVQ 2 or equivalent knowledge and experience.
- Good general education, GCSE Grade 4/C or above in English and Maths or equivalent.
- Experience of working within a healthcare setting.
- Able to communicate effectively using the English language in both verbal and written form.
- Good interpersonal skills.
- Highly motivated.
- Able to provide high standards of care.
- Tact and diplomacy.
- Empathy and sensitivity.
- Ability to use own initiative.
- Good observational and reporting skills.
- Ability to manage stressful situations.
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