HVAC Product Support Specialist
4 days ago
This is an exciting opportunity for a Technical Support Engineer to join our team at Mitchell Maguire. As a key member of our sales team, you will provide technical support to clients, contractors, and M&E consultants on all aspects of HVAC products. Your expertise will be invaluable in helping us deliver accurate quotations and specifications.
Responsibilities:
- Pre-Sales Engineer position providing technical support to sales team, contractors and M&E consultants for all queries relating to HVAC products such as AHUs, fan coils, chillers and heat pumps.
- Offering support to the sales team in order to generate accurate quotations and specifications
- Responding to pre-installation questions from the client
- Liaising with factories, technical, contracts and sales teams on a regular basis
- Sizing of residential heat pumps whether whole house or room by room
- Attending regular product training to stay up to date with the company's product range
Requirements:
Must have technical knowledge of HVAC products
Knowledge of AHUs, fan coils, chillers and heat pumps would be highly advantageous
Ideally will have a qualification in refrigeration / air conditioning
Excellent communication skills both written and verbal
IT literate (Microsoft Office & CRM systems)
The salary for this role is £35,000 - £45,000 per annum, plus discretionary bonus. You will also receive a comprehensive benefits package, including pension, phone, laptop and 25 days annual leave.
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