Food and Beverage Team Member

1 month ago


Belfast, United Kingdom The National Trust Full time

About the Role

The National Trust is seeking a skilled and enthusiastic Food and Beverage Team Member to join our team at Mount Stewart. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a memorable experience.

Key Responsibilities

  • Welcome and look after all guests who visit our café, providing a warm and welcoming atmosphere
  • Work closely with the kitchen team to prepare and serve food and drinks, maintaining high standards of presentation and quality
  • Provide excellent customer service, responding to guest queries and resolving any issues promptly
  • Work collaboratively with the team to maintain a clean and safe environment, adhering to health and safety guidelines
  • Participate in ongoing training and development to enhance your skills and knowledge

What We Offer

The National Trust offers a range of benefits, including a competitive salary, generous pension scheme, and free entry to our places for you and your family. We also offer flexible working arrangements, employee assistance programs, and opportunities for professional development.

Requirements

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer service. You will have excellent communication skills, a positive attitude, and the ability to work effectively in a team. Previous experience in a similar role is not necessary, as we provide comprehensive training and support.

Working with Us

The National Trust is a charity that works to protect and preserve the natural beauty and cultural heritage of the UK. We are committed to creating an inclusive and diverse workplace, where everyone feels valued and respected. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.

How to Apply

Please submit your application, including your CV and a cover letter, to our online portal. We look forward to hearing from you.



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