Restaurant Team Leader
2 months ago
Restaurant Team Leader Job Description
We are seeking a skilled Restaurant Team Leader to join our team at Whitbread. As a Restaurant Team Leader, you will be responsible for leading and managing a team of staff to deliver exceptional customer service and drive sales growth.
Key Responsibilities:
- Lead and manage a team of staff to deliver exceptional customer service and drive sales growth
- Develop and implement effective training programs to enhance staff skills and knowledge
- Monitor and control labor costs, inventory, and other operational expenses
- Collaborate with the kitchen team to ensure seamless service delivery and high-quality food presentation
- Manage conflicts and resolve customer complaints in a professional and courteous manner
Requirements:
- Proven experience as a Restaurant Team Leader or in a similar role
- Excellent leadership and communication skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Knowledge of hospitality operations and industry trends
- Ability to work flexible hours, including evenings and weekends
What We Offer:
- Competitive salary and benefits package
- Opportunities for career advancement and professional growth
- Training and development programs to enhance your skills and knowledge
- A dynamic and supportive work environment
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