Restaurant Team Leader

2 months ago


Ferndown, Dorset, United Kingdom whitbread Full time

Restaurant Team Leader Job Description

We are seeking a skilled Restaurant Team Leader to join our team at Whitbread. As a Restaurant Team Leader, you will be responsible for leading and managing a team of staff to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Lead and manage a team of staff to deliver exceptional customer service and drive sales growth
  • Develop and implement effective training programs to enhance staff skills and knowledge
  • Monitor and control labor costs, inventory, and other operational expenses
  • Collaborate with the kitchen team to ensure seamless service delivery and high-quality food presentation
  • Manage conflicts and resolve customer complaints in a professional and courteous manner

Requirements:

  • Proven experience as a Restaurant Team Leader or in a similar role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of hospitality operations and industry trends
  • Ability to work flexible hours, including evenings and weekends

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Training and development programs to enhance your skills and knowledge
  • A dynamic and supportive work environment


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