Store Operations Manager

1 month ago


Cheltenham, Gloucestershire, United Kingdom Charles Tyrwhitt Full time
About Us

Charles Tyrwhitt is a British shirt manufacturer and retailer that aims to make high-quality, affordable shirts for men. Our purpose is to 'make it easy for men to dress well'. We take pride in our products, our business practices, and our commitment to sustainability.


Role Overview

We are seeking an experienced retail professional to join our team as a Supervisor in our new store on The Promenade in Cheltenham. As a key member of our team, you will be responsible for managing store operations, assisting with inventory management, and providing excellent customer service.


Job Description

The ideal candidate will have previous experience in a retail position, preferably with some exposure to store management. You will be responsible for:

  • Managing store operations, including opening and closing procedures, stock replenishment, and cash handling.
  • Providing exceptional customer service, ensuring that customers receive a positive shopping experience.
  • Assisting with inventory management, including receiving and processing shipments, counting stock, and conducting cycle counts.

Requirements

To be successful in this role, you will need:

  • Previous experience in a retail position, preferably with some exposure to store management.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Strong problem-solving and analytical skills, with the ability to troubleshoot issues and implement solutions.

Benefits

We offer a competitive salary, quarterly bonus scheme, uniform allowance, and access to staff discounts. You will also have opportunities for career development and training through our Tyrwhitt Academy program.



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