Customer Experience Associate

8 hours ago


Sutton Coldfield, Birmingham, United Kingdom Randstad Full time
Job Description

We are looking for a highly skilled Customer Experience Associate to join our team. As a Field Agent, you will be responsible for interacting with customers and gathering information through surveys.

About the Role:

  • This is a dynamic role that requires strong communication skills and the ability to work independently.
  • You will be expected to travel up to 40 miles per day and will need a valid UK driving license and owned car.
  • The successful candidate will be responsible for maintaining a high level of organization and planning, as well as being proficient in the use of laptop and smartphone.

Salary and Benefits:

  • The salary for this position is estimated to be around £25,000-£30,000 per annum, based on 20-25 hours of work per week.
  • Employees will receive 0.45p per mile for business mileage and can expect to earn an additional £500-£600 per month.
  • Mileage expenses will be reimbursed accordingly.

Key Skills and Qualifications:

  • Excellent verbal communication skills and evidence of persuading reluctant respondents to take part in surveys.
  • Self-disciplined, self-motivated, and happy to work with minimum supervision.
  • Be proficient in the use of laptop and smartphone.

Working Hours and Location:

  • Hours: 20-25 hours per week (Monday-Friday, occasional Saturdays).
  • Location: Sutton, ENG - SM1 2DT.


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