Head of Housekeeping Operations

2 weeks ago


London, Greater London, United Kingdom Royal Caribbean Group Full time
Key Responsibilities

As the Housekeeping Manager, you will be responsible for delivering exceptional guest experiences related to cleanliness and visual impressions onboard. This includes owning the seamless execution of premium service that is both exceptional and memorable.

Key Qualifications:

  • Outstanding hospitality, communication, and organizational skills
  • Effective decision-making abilities
  • Two to three years progressive Housekeeping managerial experience
  • Knowledge of proper cleaning techniques, chemical handling, and safety procedures
  • Knowledgeable about talent assessment techniques, quality service standards, and guest satisfaction
  • Working knowledge of computers, Internet access, and software packages such as Excel, Word, and SQM
  • Knowledge of financial aspects, budgeting, and cost containment
  • Demonstrates strong results-oriented management style


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