Global Head of Travel Operations Hubs

4 weeks ago


Redhill, Surrey, United Kingdom AXA Partners Full time

In a context of significant business growth, AXA Partners is opening a new position of Global Head of Travel Operations Hubs.

This position will cover both the Steering of run delivery activities and transformation of the travel hubs processes to enable efficiency and collaboration when dealing with multi-country contracts.

The Global Head of Travel Operations Hubs will lead the delivery of our Travel business operations (front and back-office) by our network of hubs around the world.

Reporting directly to the COO of AXA Partners, the Global Head of Travel Operations Hubs will be instrumental in achieving operational excellence, ensuring efficient service delivery, and supporting the growth of our Travel business.

Key Responsibilities:

  • Contribute to the operational transformation roadmap and related business case
  • Contribute to the definition and execution of the overall global Travel operations strategy, aligned with the broader business objectives of AXA Partners
  • Establish and maintain strong relationships with local business entities to ensure effective collaboration and alignment of operational objectives
  • Oversee budgeting, resource allocation, and financial performance of all hubs
  • Recruit, develop, and retain a high-performing team of operational leaders and staff across the hubs
  • Oversee the day-to-day operations of the hubs, ensuring adherence to service level agreements (SLAs) and compliance with regulatory requirements

Fluency in English is essential, and proficiency in additional languages (Spanish, French, German) is a plus.

AXA Partners is committed to diversity & inclusion.

AXA Partners is a responsible company that offers a real culture of expertise & diversity.

Our focus is on accelerating the development of everyone's skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.



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