Project Coordinator
3 weeks ago
Project Coordinator Job Opportunity
£26k-£27k
Full Time - Fixed 12-month contract
Get Staffed Online Recruitment
The Project Coordinator will oversee the daily operations of the project, including coordinating, training, and recruiting volunteers, managing program data, and collaborating with the Project Development Manager to further develop the initiative.
Key Responsibilities:
Project Management:
- Design call scripts for volunteers to ensure effective communication.
- Collaborate with partners and stakeholders to establish clear referral pathways and ensure seamless service delivery.
- Establish referral pathways back into the hospital to improve patient outcomes.
- Monitor project progress, identify risks, and implement mitigation strategies to ensure successful outcomes.
Service Delivery:
- Develop a comprehensive understanding of the reasons that people are unable to attend their appointments and implement strategies to improve attendance.
- Ensure the service is developed to capacity with a total of 600 patients being called each month, meeting the project's objectives.
- Keep a log of lessons learnt and propose service improvements to enhance the overall service delivery.
- Engage with other hospitals delivering similar volunteer services to develop and improve the service.
- Ensure data is being captured and surveys completed to measure the effectiveness of the service.
Volunteer Recruitment, Onboarding, and Training:
- Champion best practices in volunteer recruitment by engaging with other voluntary and NHS organisations to share insights and develop successful programs.
- Serve as an expert in processing DBS applications, verifying identities, and managing personal information securely. Conduct pre-placement checks and issue resourcing schedules on time, while monitoring and addressing any outstanding clearances.
- Develop recruitment materials for the volunteer service, including role descriptions, availability schedules, and templates.
Requirements:
- Proven experience in projects, preferably within the health or charity sector.
- Demonstrated ability to manage multiple projects simultaneously, prioritising tasks and meeting deadlines.
- Experience in developing and implementing communication strategies.
- Knowledge of the sector including the challenges facing it.
- Strong interpersonal and communication skills, with the ability to engage and inspire a diverse range of stakeholders.
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