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Director of Guest Experience

2 months ago

London, Greater London, United Kingdom MLS Talent Full time
Job Opportunity

MLS Talent is seeking a seasoned professional to lead our events team as Guest Experience Director. This role requires a strategic thinker with a proven track record of managing teams and client relationships, as well as expertise in delivering high-profile events.

Key Responsibilities:

  • Lead and grow the events team in Europe, the Middle East, and the Americas.
  • Provide guidance and support to team members to ensure successful event execution.
  • Develop and implement strategies to enhance guest experience and drive business growth.
  • Collaborate with cross-functional teams to deliver exceptional events.
  • Manage relationships with clients and stakeholders to ensure satisfaction and loyalty.

Requirements:

  • Senior-level experience in events management, with a focus on guest experience.
  • Proven track record of managing teams and client relationships.
  • Expertise in delivering high-profile events, including hospitality, F&B, fan experience, and VIP programs.
  • Strong communication and leadership skills.
  • Ability to travel internationally and work in different cultures.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.