ICT Support Professional

5 days ago


Slough, Slough, United Kingdom Onnec Full time

About Onnec Group

We are a leading independent technology partner and global integrator, with over 30 years' experience, and an 800+ team of global experts, specialising in providing end-to-end connectivity solutions that propel organisations everywhere.

Our services include structured cabling, managed services, and more, giving infrastructure that can be completely relied on.

Data Centre Engineer - Workplace Technology Services

This is a highly visible infrastructure role that requires commitment to providing a high-quality service to meet customer project demand.

The role involves working a 12 hour, 4 on 4 off shift pattern (Days and nights 7-7).

Duties and Responsibilities
  • Build, rack and stack network and server hardware in data centre halls and co-lo's and provide connectivity.
  • Perform network hardware break-fix activities e.g. replacing power supplies, modules, fans etc.
  • Carry out all types of patching / jumpering including all types of voice & data, copper & fibre.
  • Carry out testing and fault finding on copper and fibre cabling infrastructure (including ISDN line tests) using a variety of modern testers to include continuity testers, tone generators and modern cabling standards testers.
  • Carry out all types of copper voice and data terminations as required by the Onnec portfolio of cabling systems.
  • Audit and document existing cabling installations.
  • Audit and document desktop configuration, including patching and power, for existing and proposed user locations.
  • Utilise cable management software as required for patching planning.
  • Provide connectivity support to desktop users.
  • Carry out surveys and update drawings and schedules.
Requirements
  • Experience working in a data centre and office environment.
  • Experience in an installation, moves adds and changes environment (IT hardware deployment).
  • Experience in structured cabling installation, fault finding and testing with Fluke test equipment.
  • Good knowledge of structured cabling standards and cable types (FTP, UTP & Optical Fibre).
  • Self-starter, organised, detailed-oriented and ability to work independently as well as part of a team.
  • Knowledge of asset management systems.
  • Knowledge of ticketing systems.
  • An understanding of complex change management and service delivery processes.
  • Ability to lead / supervise shift activities.

$45,000 - $55,000 per annum depending on experience.



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