Director of Community Service Delivery
1 month ago
As a seasoned professional, you have an exceptional opportunity to make a lasting impact on the lives of our customers as the Director of Community Service Delivery at Bromford.
This pivotal role requires strategic leadership skills and experience in delivering high-quality services across our portfolio of around 3500 homes. You will drive the development of a service offer that meets the diverse needs of our customers, ensuring compliance with regulatory requirements and identifying opportunities for investment and improvement.
We are looking for a collaborative leader who can steer our teams in delivering excellent services, promoting our purpose to provide outstanding support to our customers.
This permanent and full-time role offers flexibility, with the option to be based at any of our main offices in Wolverhampton, Tewskesbury, Lichfield, or Chipping Sodbury. Regular travel across our geography is required.
Key Responsibilities:
- Develop and implement a service delivery plan that meets the diverse needs of our customers.
- Foster a culture of collaboration and innovation within the team, encouraging data-driven decision-making.
- Work closely with stakeholders to identify opportunities for investment and improvement, driving growth and expansion.
- Ensure compliance with regulatory requirements, managing risk effectively.
Requirements:
- Proven experience in leading supported housing or retirement portfolios within a high-performing housing association or similar organisation.
- Strong financial acumen, with ability to understand and deliver against financial models and budgets.
- Able to drive intelligent decision-making using data and insight.
- Ideal candidate will hold a housing-based qualification.
- Able to drive and possess a full UK driving licence.
- An enhanced DBS check is required.
What We Offer:
- A competitive salary of £60,000 - £80,000 per annum, depending on experience.
- A flexible working environment, with the option to work from home.
- Ongoing training and development opportunities.
- A comprehensive benefits package, including health insurance and pension scheme.
We are an equal opportunities employer, committed to diversity and inclusion. If you are passionate about making a difference in the lives of our customers, we encourage you to apply.
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