Retail Sales Associate

11 hours ago


Aldeburgh, Suffolk, United Kingdom Crew Clothing Full time

Sales and Customer Service Role

We are seeking a skilled and enthusiastic Sales and Customer Service Representative to join our team at Crew Clothing. As a Sales and Customer Service Representative, you will be responsible for delivering outstanding customer service and maintaining impeccable store standards to ensure customer loyalty is retained.

Key Responsibilities:

  • Sales Target Achievement: Achieve sales targets by demonstrating a passion for the product and the brand.
  • Product Information: Provide accurate information about our product to the customer, including features and benefits and stock availability.
  • Multi-Channel Promotion: Promote our multi-channel shopping options to ensure maximum customer satisfaction.
  • Customer Experience: Provide an inviting and welcoming atmosphere for our customers.
  • Transaction Processing: Process sales transactions with care and in line with company guidelines.
  • Store Flexibility: Demonstrate flexibility in order to meet the needs of the store.

Essential Skills:

  • Customer Service Focus: Customer service focused.
  • Communication Skills: Good communication skills.
  • Industry Experience: Experience in retail industry.

Desirable Skills:

  • IT Skills: Good IT skills.
  • Brand Experience: Experience of working in a luxury fashion brand.

Benefits:

  • Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
  • Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
  • Referral Program: Bring your friends on board and be rewarded Our referral program recognises the power of your recommendations and rewards you for contributing to our team's growth.
  • Professional Development: Elevate your career and reach your full potential.
  • Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth.

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