Community Experience Lead
2 weeks ago
We are seeking a passionate and dedicated Community Experience Lead to join our team at Vivify Venues. As a key member of our facilities operations team, you will be responsible for delivering a world-class experience for our community hirers, ensuring all customers receive a positive and memorable experience.
Key Responsibilities:
- Deliver a world-class experience for our community hirers, ensuring all customers receive a positive and memorable experience.
- Support the Regional Operations Manager with onsite training of new starters.
- Lead a team to complete training modules, aiding the understanding and knowledge of the role, such as manual handling, safeguarding, and fire safety.
- Drive the consistency and standards of health and safety checks due diligence throughout the shift to ensure the high standards of the school, ground, and environment are maintained.
- Undertake light cleaning duties to ensure that the school's premises are always left as found.
- Unlock & lock the school while ensuring the security & safety of the site.
Requirements:
- An outgoing personality with a positive mindset.
- Organized – the ability to provide support and guidance at a multi-site level.
- A great communicator with all staff within Vivify, the School stakeholders, and Community Hirers.
Estimated Salary: £34,000 - £40,000 per annum.
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Customer Experience Manager
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