Community Experience Lead

2 weeks ago


Tenterden, United Kingdom Vivify Venues Full time
Community Experience Lead Role Overview:

We are seeking a passionate and dedicated Community Experience Lead to join our team at Vivify Venues. As a key member of our facilities operations team, you will be responsible for delivering a world-class experience for our community hirers, ensuring all customers receive a positive and memorable experience.


Key Responsibilities:
  • Deliver a world-class experience for our community hirers, ensuring all customers receive a positive and memorable experience.
  • Support the Regional Operations Manager with onsite training of new starters.
  • Lead a team to complete training modules, aiding the understanding and knowledge of the role, such as manual handling, safeguarding, and fire safety.
  • Drive the consistency and standards of health and safety checks due diligence throughout the shift to ensure the high standards of the school, ground, and environment are maintained.
  • Undertake light cleaning duties to ensure that the school's premises are always left as found.
  • Unlock & lock the school while ensuring the security & safety of the site.

Requirements:
  • An outgoing personality with a positive mindset.
  • Organized – the ability to provide support and guidance at a multi-site level.
  • A great communicator with all staff within Vivify, the School stakeholders, and Community Hirers.

Estimated Salary: £34,000 - £40,000 per annum.

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