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Night Porter

1 month ago


London, Greater London, United Kingdom Crimson Hotels Full time

About the Role

We are seeking a Night Porter to support our night team in assisting our guests with requests during their stay.

Key Responsibilities

  • Support the night team in delivering exceptional customer service to our guests.
  • Anticipate and respond to guest needs, ensuring 100% guest satisfaction.
  • Assist with guest requests, maintaining a high level of professionalism and courtesy.

About You

We are looking for a Night Porter who has a commitment to delivering exceptional customer service, a charismatic personality, and a natural flair for creating memorable experiences with our guests.

What We Offer

  • GoHilton – discounted room rates for you and your friends and family.
  • Private Healthcare Plan – financial assistance towards the cost of healthcare.
  • Learning and development opportunities – in-house training courses and programmes.
  • Opportunities for promotion and transfer across departments.
  • Attractive front office upselling incentives scheme.
  • Recommend a Friend incentive – bring your friends on board and receive a bonus.
  • Hero Of The Month recognition programme to recognise and celebrate your achievements.
  • Freshly cooked meals to enjoy on duty.
  • Dry cleaning for your uniform.
  • Lots of team member social events and wellbeing events.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Crimson Hotels is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.