Night Porter
2 weeks ago
We are seeking a diligent and detail-oriented Night Porter to join our housekeeping team at The Hoxton Shepherd's Bush.
Key Responsibilities- Ensure the cleanliness and presentation of public areas and back-of-house spaces overnight, adhering to our brand standards.
- Report any maintenance defects or issues to the housekeeping management team promptly.
- Comply with all Health and Safety regulations, reporting any breaches to the Head Housekeeper.
- Properly handle and store cleaning materials, adhering to COSHH guidelines.
- Attend required training sessions and maintain a positive, friendly attitude when addressing challenges.
- Provide exceptional customer service, responding to guest needs and concerns in a timely and helpful manner.
- Assist with cleaning other areas of the hotel as needed.
- High-level verbal and written communication skills, along with competent computer skills.
- Ability to build relationships with colleagues and customers.
- Competitive hourly rate.
- 28 days' holiday (inclusive of bank holidays), pension, and life insurance.
- A health cash plan for claiming money back and accessing wellbeing support.
- A confidential hotline for support and a network of mental health first aiders.
- Perks through our partners, including retail and hospitality discounts.
- A free night at The Hoxton and meal for two when you first start with us.
- Excellent discounts across the Ennismore family.
- Free night at The Hoxton every year and additional benefits at milestones.
- Opportunities for progression and switching roles within a global family of brands.
- Training, learning academies, and development to broaden your skillset.
- Extra time off to volunteer with our partner charities.
- Regular team get-togethers and bi-annual parties.
- Enhanced family leave for expanding your family.
- An annual diversity and inclusion calendar of events.
Join our team and find out more about this exciting opportunity to become a Night Porter at The Hoxton Shepherd's Bush.
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