Technical Support Specialist
10 hours ago
An exciting opportunity has arisen for a skilled individual to work as a Field Support Representative/Engineer with The Engineer, a renowned leader in the field of air-launched products. The role requires expertise in engineering and technical skills, with a strong focus on delivering exceptional customer support.
Key Highlights- Estimated Salary: Up to £50,000 per annum, depending on experience
- Location: Initially based in Stevenage for training, then deployed to the Middle East
The successful candidate will be responsible for providing in-country support to customers in the Middle East, working closely with the Field Support Team to ensure seamless delivery of our products. This includes deploying to customer locations on a full-time basis after initial training, initiating process improvements to enhance quality and product availability, and providing technical support and information to customers regarding our company's products.
Requirements- Sound knowledge of military hierarchies, MoD structures, and engineering processes
- Ability to mentor others and provide 'on-the-job' training
- Proficiency in 'Office' software applications and report writing
- Experience working in the defence environment and with air-launched munitions (desired but not essential)
- Company bonus up to £2,500 per year
- Pension scheme with maximum total contribution of up to 14%
- Overtime opportunities
- Flexible working arrangements
- Enhanced parental leave and other benefits
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