Claims and Resolution Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Crawford & Company Full time

Crawford & Company is a leading global organisation offering highly competitive salaries, benefits, and career progression opportunities.

We are seeking an experienced Claims Handler to join our team in a challenging role that requires exceptional interpersonal skills and the ability to manage high-value and complex claims. The successful candidate will be the first point of contact for claimants and brokers/agents, discussing claims as required and ensuring speedy resolution.

In this role, you will be responsible for coordinating appointments and diary management, as well as instructions for emergency work, such as contractor instructions. You will also provide support with task lists, letters, reports, and technical queries, and have the opportunity to be involved in projects and oversee caseloads in Adjusters absence.

To succeed in this role, you will need good IT skills, including MS Office suite, and the ability to work in a structured manner to drive quality. Ideally, you will have experience handling commercial property claims or similar, although we welcome applications from those within a brokerage or similar. A satisfactory DBS check is required due to the nature of our work.

Salary: £70,000



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