Quality Assurance Specialist
3 weeks ago
We are seeking a Quality Assurance Specialist to join our client, a leading organisation in the Financial Services sector. The successful candidate will work as part of the existing Quality Assurance team, supporting specific business areas and monitoring day-to-day operations to ensure company protocols are being followed.
The ideal candidate will have previous Quality Assurance experience or experience working in Risk & Controls, with a desire to move into a QA role. They will be responsible for assessing the performance of a team of agents, conducting monitoring activities, gathering and analysing data, and providing feedback to agents and management as needed.
The successful candidate will be a confident, approachable, and friendly individual, keen to use their initiative while continuing to learn. This is a great opportunity to join an organisation that is going through a lot of change and could offer future career opportunities.
Key Responsibilities:- Assessing the performance of a team of agents
- Conducting monitoring activities
- Gathering and analysing data
- Providing feedback to agents and management
- Previous Quality Assurance experience
- Knowledge in the Financial Services sector
- Good communication skills
- Data analysis and MI production skills
- Management skills
-
Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Quality Assurance SpecialistJoin Toyota Financial Services, KINTO and KINTO JOIN as a Quality Assurance Specialist and contribute to the delivery of good customer outcomes.About the RoleWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for assessing the performance of...
-
Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Quality Assurance SpecialistJoin Toyota Financial Services, KINTO and KINTO JOIN as a Quality Assurance Specialist and contribute to the delivery of good customer outcomes.About the RoleWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for assessing the performance of...
-
Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services Corporation Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services Corporation. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and standard of work undertaken by customer-facing functions.About the Role:This is a 12-month fixed-term...
-
Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services Corporation Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services Corporation. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and standard of work undertaken by customer-facing functions.About the Role:This is a 12-month fixed-term...
-
Quality Assurance Specialist
1 month ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Quality Assurance SpecialistJoin Toyota Financial Services, KINTO and KINTO JOIN as a Quality Assurance Specialist and contribute to the delivery of good customer outcomes.About the RoleWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for assessing the performance of...
-
Quality Assurance Specialist
1 month ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Quality Assurance SpecialistJoin Toyota Financial Services, KINTO and KINTO JOIN as a Quality Assurance Specialist and contribute to the delivery of good customer outcomes.About the RoleWe are seeking a skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for assessing the performance of...
-
Quality Assurance Specialist
3 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services Corporation Full timeJob SummaryWe are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services Corporation. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and standard of work undertaken by customer-facing functions, adhering to company policies and procedures, and delivering good customer...
-
Quality Assurance Manager
4 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Quality Assurance ManagerJoin Toyota Financial Services, KINTO and KINTO JOIN as a Quality Assurance Manager and play a key role in ensuring the quality and standard of work undertaken by customer-facing functions.About the RoleAs a Quality Assurance Manager, you will be responsible for managing a team of Quality Assurance Specialists across...
-
Quality Assurance Manager
4 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Quality Assurance ManagerJoin Toyota Financial Services, KINTO and KINTO JOIN as a Quality Assurance Manager and play a key role in ensuring the quality and standard of work undertaken by customer-facing functions.About the RoleAs a Quality Assurance Manager, you will be responsible for managing a team of Quality Assurance Specialists across...
-
Quality Assurance Manager
1 month ago
Epsom, Surrey, United Kingdom ZipRecruiter Full time{"title": "Quality Assurance Manager", "content": "Job SummaryWe are seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our operational assurance function, you will be responsible for leading a team of QA Specialists and driving continuous improvement across our operational areas.Key Responsibilities:Manage and develop a...
-
Quality Assurance Manager
1 month ago
Epsom, Surrey, United Kingdom ZipRecruiter Full time{"title": "Quality Assurance Manager", "content": "Job SummaryWe are seeking a highly skilled Quality Assurance Manager to join our team. As a key member of our operational assurance function, you will be responsible for leading a team of QA Specialists and driving continuous improvement across our operational areas.Key Responsibilities:Manage and develop a...
-
Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeQuality Assurance RoleWe are seeking a skilled Quality Assurance professional to join our client's existing Quality Assurance team. The ideal candidate will have previous experience in Quality Assurance or a related field, with a strong understanding of regulatory requirements and industry standards.The successful candidate will be responsible for monitoring...
-
Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeQuality Assurance RoleWe are seeking a skilled Quality Assurance professional to join our client's existing Quality Assurance team. The ideal candidate will have previous experience in Quality Assurance or a related field, with a strong understanding of regulatory requirements and industry standards.The successful candidate will be responsible for monitoring...
-
Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeQuality Assurance RoleWe are seeking a skilled Quality Assurance professional to join our client's existing Quality Assurance team. The ideal candidate will have previous experience in Quality Assurance or a related field, with a strong understanding of regulatory requirements and industry standards.The successful candidate will be responsible for monitoring...
-
Quality Assurance Specialist
4 weeks ago
Epsom, Surrey, United Kingdom Lloyd Recruitment - Epsom Full timeQuality Assurance RoleWe are seeking a skilled Quality Assurance professional to join our client's existing Quality Assurance team. The ideal candidate will have previous experience in Quality Assurance or a related field, with a strong understanding of regulatory requirements and industry standards.The successful candidate will be responsible for monitoring...
-
Quality Assurance Specialist
7 days ago
Epsom, Surrey, United Kingdom Toyota Financial Services Corporation Full timeJob DescriptionJob Title: Care & Quality Assurance OfficerLocation: Hybrid Working. Burgh Heath Epsom, Surrey - 37.5 hours per week.About the Department:Our department is responsible for ensuring the quality and standard of work undertaken by customer-facing functions to maintain consistent positive performance, adherence to company policies and procedures,...
-
Quality Assurance Manager
1 month ago
Epsom, Surrey, United Kingdom ZipRecruiter Full timeJob DescriptionAs a key member of our team, you will be responsible for leading our Quality Assurance function, ensuring that our operational processes are aligned with regulatory requirements and industry best practices.Key Responsibilities:Manage and develop a team of QA Specialists, providing coaching and training to ensure high performance and...
-
Quality Assurance Manager
1 month ago
Epsom, Surrey, United Kingdom ZipRecruiter Full timeJob DescriptionAs a key member of our team, you will be responsible for leading our Quality Assurance function, ensuring that our operational processes are aligned with regulatory requirements and industry best practices.Key Responsibilities:Manage and develop a team of QA Specialists, providing coaching and training to ensure high performance and...
-
Quality Assurance Specialist
3 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob DescriptionJob Title: Quality Assurance SpecialistCompany: Toyota Financial Services, KINTO and KINTO JOINJob Summary:We are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services, KINTO and KINTO JOIN. As a Quality Assurance Specialist, you will be responsible for ensuring the quality and standard of work...
-
Quality Assurance Specialist
3 weeks ago
Epsom, Surrey, United Kingdom Toyota Financial Services, KINTO and KINTO JOIN Full timeJob Title: Quality Assurance SpecialistWe are seeking a highly skilled Quality Assurance Specialist to join our team at Toyota Financial Services, KINTO and KINTO JOIN. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality and standard of work undertaken by customer-facing functions, adhering to company policies and...