Field Service Engineer: Diagnostics and Maintenance Expert

3 hours ago


Barnet, Greater London, United Kingdom Baxi Heating UK Limited Full time
Job Summary

We are seeking a highly skilled Field Service Engineer to join our team in Inner London. As a diagnostics and maintenance expert, you will be responsible for visiting customers' properties to carry out a variety of work including servicing, repairs, and diagnostics. You will provide excellent customer service through effective communication and manage your workload of daily appointments via a tablet device.

About the Role

This is a challenging and rewarding role that requires strong technical skills, attention to detail, and excellent customer service skills. You will work independently and as part of a team to ensure that all tasks are completed to a high standard. Your primary responsibility will be to visit customers with prearranged appointments and carry out a variety of work including servicing, repairs, and diagnostics.

Key Responsibilities
  • Visit customers' properties to carry out servicing, repairs, and diagnostics
  • Provide excellent customer service through effective communication
  • Manage your workload of daily appointments via a tablet device
  • Manage your van stock by ensuring all old faulty parts and good stock for credit are returned and new stock is placed in the rear load space of your van
Requirements

To be successful in this role, you will need:

  • A background in servicing, repair, and maintenance of gas boilers
  • Domestic Gas ACS Certification or equivalent
  • A full driving license
What We Offer

In return for your hard work and dedication, we offer a competitive salary of £42,401.93+ LONDON WEIGHTING (£3K) + BONUS + VW TRANSPORTER + PENSION. You will also receive 25 days holiday in addition to standard UK Bank holidays, income protection, a contributory pension, maternity, paternity sick pay schemes, staff discounts, and more.



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