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Field Service Engineer Installation/Service

2 months ago


Worcester, Worcestershire, United Kingdom Recruit Mint Full time

Unlock Your Potential as a Field Service Engineer

We are seeking a highly skilled and experienced Field Service Engineer to join our team in the South West and Midlands areas of the UK. As a key member of our team, you will be responsible for servicing specialist packaging equipment used in the food industry.

Main Responsibilities:

  1. Provide maintenance and installation services for specialist protein-based packaging equipment.
  2. Work on a mix of planned and reactive maintenance, with approximately 80% of work planned and 20% reactive.
  3. Act as the primary representative of our company while on customer sites, ensuring excellent customer service and support.
  4. Evaluate customer needs, define their expectations, and plan and organize service, maintenance, or installation work.
  5. Evaluate, troubleshoot, and recommend repairs or replacement of systems and equipment.
  6. Provide customers with detailed instructions for, perform, and coordinate installations, maintenance, testing, and corrective actions.

Requirements:

  1. Previous experience maintaining or servicing process, packaging, or similar equipment is essential.
  2. Mechanical and electrical skills are required, with pneumatic or hydraulic knowledge also necessary.

What We Offer:

  1. A very competitive salary, with an OTE of £55k-£60k.
  2. A company car for personal use.
  3. Overtime and yearly bonus, with the bonus worth 10% of base salary.
  4. 25 days holiday plus bank holidays.
  5. A laptop, mobile phone, and iPad.
  6. Childcare vouchers.
  7. Excellent sick pay.
  8. A generous Pension Scheme, with the company paying 12% and the employee paying 4%.

About Our Company:

We are a world-leading company with 15,000 employees worldwide, known for our exceptional employer status, fantastic benefits, great working conditions, and excellent progression opportunities. We have sites throughout the world and are constantly innovating to improve as a business.