Communications and Training Expert
2 days ago
About the Role
We are seeking an experienced Communications and Training Expert to join our team in Impellam UK.
The successful candidate will be responsible for delivering training and communications workstream on all new projects and expansion efforts for the UK and EMEA.
This role includes writing effective change management communications and plans for implementation with a large proportion of tasks focused on delivering FieldGlass training (SAP Product) to multiple users of the technology.
A FieldGlass Trainer is responsible for providing training and support for users of the SAP FieldGlass system. The trainer helps users understand the system's features, such as master data, associations, and administrative information.
The training covers both basics and advanced levels of SAP FieldGlass which includes an understanding of the User Interface.
The successful candidate will work closely with the implementation project management team on a day-to-day basis, gain an understanding of the customer tailored product through design workshops plus UAT, and deliver the necessary training to various users internally and externally.
Key Responsibilities- Development of training and communications plan for new implementations and existing clients.
- Conducting training for new and existing clients and team members.
- Creating and editing communications for suppliers and clients as per agreed communications plan.
- Creating training documentation which includes presentations, training videos, and reference guides.
- Assessing current training and training documentation and recommending revisions in scope, format, and content.
- Maintaining training materials and other tools and functions associated with training & maintaining a communication template library.
- Collating and analysing feedback to improve communication and training activities.
Salary: Estimated at £45,000 - £55,000 per annum.
Benefits:
- 25 days annual leave plus public holidays, and your birthday off.
- Company pension.
- An environment where your learning and development is supported through a range of various learning tools and courses.
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