Lead Bar Operations Manager for High-Energy Events
6 days ago
We are seeking an experienced Bar Manager to lead our bar operations at high-energy events. As a seasoned professional, you will oversee a team of staff, ensure exceptional service, product quality, and customer satisfaction.
About the Role:- Oversee day-to-day bar operations to provide smooth and efficient service.
- Monitor and improve service quality to create a positive customer experience.
- Manage bar setup, service, and closing procedures during events.
- Train, supervise, and motivate bar staff to maintain high service standards.
- Ensure adequate staff coverage for all shifts and events.
- Address performance issues and maintain a positive team environment.
- Ensure all drinks meet high standards for quality, taste, and presentation.
- Enforce health and safety regulations and ensure proper drink handling and storage.
- Ensure compliance with alcohol licensing laws.
- Ensure customer needs are met promptly and efficiently.
- Handle customer feedback, complaints, and special requests professionally.
- Foster an inviting atmosphere that promotes customer retention.
- Maintain appropriate stock levels to prevent overstocking or shortages.
- Ensure timely ordering and replenishment of beverages and supplies.
- Adhere to alcohol licensing laws, including age verification and responsible alcohol service.
- Maintain cleanliness, food and drink preparation standards, and workplace safety.
- Proven experience in bar management or hospitality operations.
- Strong leadership, organizational, and customer service skills.
- Knowledge of alcohol licensing laws and health and safety regulations.
- Ability to handle pressure and manage multiple tasks efficiently.
- Personal License Holder (Mandatory).
A competitive salary of £35,000 - £45,000 per annum, depending on experience, plus benefits.
This role is ideal for a motivated leader who can bring energy and expertise to deliver an exceptional customer experience in a fast-paced environment.
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