Enterprise Systems Service Delivery Manager
3 weeks ago
At Compare the Market, we're on a mission to create an automated quoting engine that's simple, yet powerful. As our Enterprise Systems Service Delivery Manager, you'll play a crucial role in ensuring our applications and suppliers are supported and managed effectively, resulting in excellent service to our business.
Key Responsibilities:- Manage a portfolio of on-premise and SaaS Enterprise solutions used across Compare the Market.
- Ensure applications and suppliers are supported and managed effectively.
- Drive ongoing improvements to our service management and delivery practices.
- Deliver strategic initiatives to further the tech strategy and execution roadmap.
- Manage and maintain system support models, including Service Level Agreements.
- Act as the primary escalation point for complex business-impacting service issues.
- Coordinate activity through to resolution via multiple resolver groups.
- Excellent knowledge of IT service management and its application across a wide range of services.
- Experience in application implementation and a business change project environment.
- Experience working with SaaS or third-party Application Services.
- Experience working with ITIL processes.
- Very good working knowledge of service contract management.
- Working knowledge of risk management frameworks and operating control management.
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Enterprise Systems Service Delivery Manager
4 weeks ago
Peterborough, Peterborough, United Kingdom Compare the Market Full timeJoin Our Team as Enterprise Systems Service Delivery ManagerWe're on a mission to create an automated quoting engine that's simple, yet powerful. As the Enterprise Systems Service Delivery Manager, you'll play a crucial role in making this vision a reality.About the RoleManage a portfolio of on-premise and SaaS Enterprise solutions used across Compare the...
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Enterprise Systems Service Delivery Manager
4 weeks ago
Peterborough, Peterborough, United Kingdom Compare the Market Full timeJoin Our Team as Enterprise Systems Service Delivery ManagerWe're on a mission to create an automated quoting engine that's simple, yet powerful. As the Enterprise Systems Service Delivery Manager, you'll play a crucial role in making this vision a reality.About the RoleManage a portfolio of on-premise and SaaS Enterprise solutions used across Compare the...
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Enterprise Mobility Management Trainee
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