Customer Service Advisor
4 days ago
We're looking for a Customer Service Advisor to join our team at EE. As a key member of our Household Team, you'll play a vital role in enhancing the digital lives of our customers.
About the Role:
- You'll work closely with customers to understand their needs and provide tailored solutions to meet their requirements.
- You'll be responsible for discussing our products and services with customers over the phone, ensuring they have a seamless experience with EE.
Salary Details:
The estimated salary for this role is £23,504 rising to £24,064 after 8 months, plus incentives and bonuses.
What You'll Gain:
- A competitive starting salary with opportunities for growth.
- Flexible working arrangements, including occasional home working, to support your work-life balance.
- A range of benefits, including discounts on EE & BT products, online GP access, and carer's leave.
Your primary responsibility will be to deliver exceptional customer service by:
- Talking to customers about our products and services.
- Buidling genuine relationships with customers to understand their needs.
To succeed in this role, you'll need:
- A confident and empathetic approach to customer interactions.
- The ability to work well in a fast-paced environment.
- Excellent communication and problem-solving skills.
We're passionate about developing our people and providing a supportive environment that allows you to grow and thrive in your career.
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