Customer Success Business Partner

2 days ago


Hampshire, United Kingdom Once For All UK Full time
Customer Success Business Partner

We are seeking a talented and ambitious Customer Success Business Partner to join our dynamic team at Once For All UK.

About the Role:

This exciting opportunity involves working closely with customers to understand their needs, provide exceptional service, and drive growth through retention and expansion. As a Customer Success Business Partner, you will be responsible for developing and maintaining strong relationships with our customers, identifying new business opportunities, and ensuring seamless onboarding experiences.

We are looking for someone who is passionate about delivering outstanding customer experiences, has excellent communication and interpersonal skills, and is able to work effectively in a fast-paced environment. If you have a proven track record of success in customer-facing roles and are eager to take your career to the next level, we want to hear from you

Key Responsibilities:
  • Build and maintain strong relationships with customers, understanding their business needs and goals
  • Develop and execute customized plans to drive customer adoption, retention, and growth
  • Identify new business opportunities and collaborate with cross-functional teams to close deals
  • Ensure seamless onboarding experiences for new customers, including training and support
  • Monitor and analyze customer data to identify trends and areas for improvement
  • Collaborate with internal stakeholders to develop and implement process improvements
What We Offer:

We offer a competitive salary range of £35,000 - £45,000 per annum, depending on experience, as well as a comprehensive benefits package that includes:

  • Pension scheme
  • Life assurance
  • 25 days annual leave plus 8 bank holidays
  • Ongoing professional development opportunities
  • Employee assistance programme
About Us:

Once For All UK is a high-growth cloud-based SaaS subscription business that helps our customers manage their supply chain governance, risk management, and compliance. With over 250,000 customers across various sectors, we are committed to delivering exceptional customer experiences and driving business growth through innovation and collaboration.



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