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Hospitality Team Member

2 months ago

Edinburgh, Edinburgh, United Kingdom Splendid Hospitality Group Full time

Job Title: Guest Services Assistant

At Splendid Hospitality Group, we're committed to delivering exceptional guest experiences. As a Guest Services Assistant, you'll play a vital role in creating a warm and welcoming atmosphere for our guests.

Key Responsibilities:

• Deliver a friendly and efficient service to our guests

• Create a memorable experience for our guests through attentive service and accurate recommendations

What We Offer:

We're dedicated to providing a supportive and inclusive work environment that allows our staff to grow and develop. As a Guest Services Assistant, you'll have the opportunity to:

• Develop your skills and knowledge through on-the-job training and apprenticeship programs

• Enjoy free meals on duty and heavily discounted hotel stays and food & beverage discounts at IHG Hotels and Resorts Worldwide

• Participate in our Leadership Development Programmes and explore career options within the company

• Take advantage of our 24/7 Employee Assistance Programme, which offers counselling services, physical wellbeing & financial aid

• Enjoy 28 holiday days (pro rata for part-time) and automatic enrolment into a workplace pension scheme