Cloud Services Manager

2 days ago

Co West Midlands, United Kingdom InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment Full time
Technical Services Manager

Are you a seasoned IT professional looking for a new challenge? Do you have a passion for delivering exceptional customer experiences? We're seeking a Technical Services Manager to join our team at InfraView - Specialist Cloud & IT Infrastructure Technology Recruitment.

Key Responsibilities:

  • Lead the delivery of technical services to our customers, ensuring seamless and efficient service delivery.
  • Provide technical guidance and support to account and service management teams to ensure optimal technology service delivery.
  • Develop and maintain strong relationships with customers, understanding their technical needs and delivering tailored solutions.
  • Collaborate with cross-functional teams to ensure effective communication and coordination.
  • Stay up-to-date with the latest Microsoft technologies and industry trends, applying this knowledge to drive innovation and improvement.

Requirements:

  • Proven experience in senior-level IT management and leadership within a cloud environment.
  • Strong understanding of multiple technologies, including Microsoft 365 and the Microsoft stack.
  • Excellent customer-facing skills, with the ability to inspire and lead technical and non-technical teams.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers and stakeholders.

What We Offer:

  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package.
  • The chance to work with a leading provider of IT services and solutions, making a real impact on our customers' businesses.

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