Lead Technical Support Specialist

3 weeks ago


Preston, Lancashire, United Kingdom Bond Williams Professional Recruitment Full time £60,000

Bond Williams Professional Recruitment is seeking a highly skilled Lead Technical Support Specialist to join our team in Preston. As a key member of our technical support team, you will be responsible for delivering exceptional customer service, resolving complex technical issues, and driving continuous improvement in our support processes.

This is an exciting opportunity for an experienced IT professional to take on a leadership role and contribute to the growth and success of our business. The ideal candidate will have a strong background in technical support, preferably within an MSP or multisite operations, and a proven track record of delivering high-quality results.

The successful candidate will possess excellent technical skills, including knowledge of Microsoft products such as Windows Server, Active Directory, and Office 365. In addition to your technical expertise, you will also need to have strong leadership and communication skills, as well as the ability to work effectively in a team environment.

The estimated salary for this role is £38,000 - £50,000 per annum, depending on experience. We offer a comprehensive benefits package, including 37.25 days holiday, bank holidays, birthday leave, life assurance, and private health insurance.



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