SEND Passenger Assistant

3 weeks ago

Bristol, Bristol, United Kingdom EMED Group Full time

About the Role

We are seeking a dedicated and compassionate SEND Passenger Assistant to join our team at EMED Group. As a key member of our Healthcare transportation team, you will play a vital role in supporting children with special educational needs during transport to ensure their safety and well-being.

Key Responsibilities

  • Assist children with special educational needs during transport, providing a safe and supportive environment.
  • Drive carefully and considerately to safely transport children to and from their place of education.
  • Support children in boarding and alighting from the vehicle, providing any necessary physical assistance.
  • Maintain a calm and positive environment during transport, addressing any behavioural or emotional needs that may arise.
  • Communicate effectively with parents, caregivers, and school staff regarding transportation arrangements.
  • Ensure all safety protocols are followed, including the use of seat belts and appropriate seating arrangements.
  • Familiar with safeguarding policies and procedures.
  • Report any incidents or concerns promptly to your line Manager/Operations Manager.
  • Assist in maintaining the cleanliness of the vehicle.

Benefits

  • Life Assurance providing financial peace of mind and protection.
  • 24/7 online/telephone GP Consultation and access to prescriptions.
  • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
  • Cash-plan benefits providing protection in case of illness and recuperation.
  • Unlimited mental health consultations.
  • Unlimited physiotherapy consultations.
  • Access to legal advice on domestic issues.
  • Financial guidance on retirement planning, tax savings, and state benefits.
  • Long Service Recognition Scheme recognising colleagues for continued service.
  • Values-based Internal Recognition Scheme with financial reward.
  • Refer a Friend recruitment incentive scheme with financial rewards.
  • The EMED foundation providing support to colleagues and local communities.
  • Paid holiday entitlement.
  • Pension Scheme.
  • Blue Light Card.
  • Uniform provided.
  • EAP (Employee Assistance Programme) to support health and wellbeing requirements.
  • Flu vaccination through an internal campaign.

Requirements

  • Full UK driving licence with no more than three penalty points.
  • Pass a DVLA D4 Medical.
  • Obtain and hold a PHV Licence.
  • Deliver excellent customer service.
  • Display a calm, considerate, and careful driver behaviour.
  • Be an effective and confident communicator.
  • Naturally demonstrate team collaboration.
  • Enhanced DBS check required for all successful candidates, fully funded by EMED Group.

About Us

EMED Group is the largest Patient Transport and Care Partner to the NHS, with over 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing of people across our local communities.

We are committed to providing equal opportunities and an inclusive and safe working culture for all.

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