SEND Passenger Support Assistant

1 month ago


Bristol, Bristol, United Kingdom EMED Group Full time

We have an exciting opportunity for a SEND Passenger Assistant to join our team at EMED Group. Our team provides transport services that improve the health and wellbeing for people across our local communities by supporting patient care, community support, secure mental health, and medical courier services.



Key Responsibilities:

  • Assist children with special educational needs during transport to ensure their safety and well-being.
  • Drive carefully and considerately to safely transport children to and from their place of education using our vehicles.
  • Support children in boarding and alighting from the vehicle, providing any necessary physical assistance.
  • Maintain a calm and positive environment during transport, addressing any behavioural or emotional needs that may arise.
  • Communicate effectively with parents, caregivers, and school staff regarding transportation arrangements.
  • Ensure all safety protocols are followed, including the use of seat belts and appropriate seating arrangements.
  • Familiar with the safeguarding policies.
  • Report any incidents or concerns promptly to your line Manager/Operations Manager.
  • Assist in maintaining cleanliness of the vehicle.

    • Hours:
    • Part time only - Up to 20 hours per week available
    • Example shifts (these can vary depending on travel time) - 07:45-09:45 and 15:15-17:15
    • Monday – Friday, term time only
    • AM and/or PM shifts available
    • No weekend work
    • Flexitime


    Benefits:

    • Life Assurance – providing colleagues and their family financial peace of mind and protection to the value of £5,000.
    • 24/7 online/telephone GP Consultation and access to prescriptions.
    • 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
    • Cash-plan benefits, providing colleagues the option of protecting themselves in case of illness and recuperation, including dental, optical, chiropody.
    • Unlimited mental health consultations.
    • Unlimited physiotherapy consultations.
    • Access to legal advice on domestic issues e.g. motoring offences, wills and probate, and personal injury.
    • Financial guidance re retirement planning, tax savings and state benefits.
    • Long Service Recognition Scheme – recognising colleagues for their continued service after 5 years and at 5-year intervals with an increase in annual leave.
    • Values-based Internal Recognition Scheme with financial reward, which will lead to an annual recognition event.
    • Refer a Friend recruitment incentive scheme with financial rewards.
    • The EMED foundation, to provide support to colleagues and our local communities.
    • Paid holiday entitlement.
    • Pension Scheme.
    • Blue Light Card.
    • Uniform provided.
    • EAP (Employee Assistance Programme) to support a range of health and wellbeing requirements.
    • Flu vaccination (through an internal campaign in Autumn/Winter)

      Requirements:

      • Deliver excellent customer service
      • Be an effective and confident communicator
      • Naturally demonstrate team collaboration
      • An Enhanced DBS check is required for all successful candidates which is fully funded by EMED Group


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