Retail Experience Manager

7 days ago


Thetford, Norfolk, United Kingdom NEXT Full time

Company Overview:

Joules is a dynamic and creative retailer that values its people as its biggest asset.

We're passionate about delivering exceptional customer service, working together as a team, and continually striving to improve our retail operational standards.

About the Role:

We are seeking an experienced Retail Sales Assistant to join our team in one of our stores.

As a Sales Assistant, you will be responsible for creating an amazing shopping experience for our customers, combining your expert knowledge of Joules products with a friendly and welcoming approach.

You will work closely with the store team to achieve sales targets and maintain high-quality customer service standards.

Key Responsibilities:

  • Provide exceptional customer service and ensure a positive shopping experience for all customers
  • Sell Joules products by understanding customer needs and delivering solutions
  • Work collaboratively with colleagues to achieve sales targets and promote Joules brand values
  • Maintain store appearance and merchandise displays to the highest standard

Requirements:

To be successful in this role, you will need:

  • A keen eye for detail and a passion for delivering excellent customer service
  • Excellent communication and teamwork skills
  • Able to work flexible hours, including weekends and bank holidays
  • A commitment to maintaining high-quality customer service standards

Benefits:

We offer a range of benefits to support your overall well-being and career development, including:

  • A competitive salary of £26,000 - £30,000 per annum
  • 25 days annual leave plus bank holidays
  • Discounts on Joules products
  • Opportunities for training and development

Working at Joules:

We've created an inspiring and supportive workplace where everyone feels valued and empowered to succeed.

Our stores are filled with character, from the outside in, and stocked with colourful characters who share our approach to style.

We want to look after our people so they feel at home, offering a package of financial rewards and wellbeing benefits to help you achieve your perfect balance of work and play.



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