Luxury Retail Supervisor
19 hours ago
We are seeking a motivated and results-driven Luxury Retail Supervisor to join our team at Jo Malone London.
About the Role:
- We have an exciting opportunity for a driven and ambitious individual to lead our sales team as a Luxury Retail Supervisor in one of our prestige boutiques in London.
- You will be responsible for coaching, mentoring, and developing our sales advisors to achieve sales and customer service targets.
Salary: £35,000 - £40,000 per annum (dependent on experience)
Key Responsibilities:
- Candidate must have proven retail experience at supervisor level or above, preferably within the beauty industry.
- The ability to provide inspirational, authentic, and personalized customer service is essential.
- Candidates should have experience in creating and executing in-store events that drive sales and engagement.
- Coaching and mentoring others to achieve their full potential and succeed in their roles is crucial.
- A drive to achieve sales and customer service targets is necessary for this role.
- Retail operations experience, including inventory management and cash reconciliation, is required.
- Flexible availability across days and hours is preferred.
- Proficiency in Microsoft Office is essential.
Benefits:
- Competitive salary
- Commission scheme eligibility
- Annual leave and family leave
- Product discount/staff product concession monthly credit spend allowance
- Mental health wellbeing initiatives (Unmind app and employee assistance programme)
- Benefits platform with exclusive discounts and offers
- Work life connections – employee assistance programme
- Extensive training and development offering
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