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Luxury Retail Supervisor

1 month ago

London, Greater London, United Kingdom Jo Malone London Full time
Job Title: Luxury Retail Supervisor

We are seeking a motivated and results-driven Luxury Retail Supervisor to join our team at Jo Malone London.

About the Role:

  • We have an exciting opportunity for a driven and ambitious individual to lead our sales team as a Luxury Retail Supervisor in one of our prestige boutiques in London.
  • You will be responsible for coaching, mentoring, and developing our sales advisors to achieve sales and customer service targets.

Salary: £35,000 - £40,000 per annum (dependent on experience)

Key Responsibilities:

  • Candidate must have proven retail experience at supervisor level or above, preferably within the beauty industry.
  • The ability to provide inspirational, authentic, and personalized customer service is essential.
  • Candidates should have experience in creating and executing in-store events that drive sales and engagement.
  • Coaching and mentoring others to achieve their full potential and succeed in their roles is crucial.
  • A drive to achieve sales and customer service targets is necessary for this role.
  • Retail operations experience, including inventory management and cash reconciliation, is required.
  • Flexible availability across days and hours is preferred.
  • Proficiency in Microsoft Office is essential.

Benefits:

  • Competitive salary
  • Commission scheme eligibility
  • Annual leave and family leave
  • Product discount/staff product concession monthly credit spend allowance
  • Mental health wellbeing initiatives (Unmind app and employee assistance programme)
  • Benefits platform with exclusive discounts and offers
  • Work life connections – employee assistance programme
  • Extensive training and development offering